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In the concern website, () when I login in manually and it returned with same “Http Unauthorized” error. If you are receiving error code , please contact Zoom Support for troubleshooting assistance. Please provide the following. It seems to work most of the time but we’re occasionally getting a Error HTTP unauthorized status code returned.

Zoom error code 401


The Unauthorized status code indicates that the request has not been applied because it lacks valid authentication credentials for the target resource. HTTP status codes are encountered when there is a problem making a request. As a result, instead of loading the web page, the browser will load an error message.

These errors occur on websites that require a login in order to access them. However, unlike with the error, the error message indicates that the authentication process failed. The code is sent via the WWW-Authenticate header , which is responsible for identifying the authentication method used for granting access to a web page or resource.

At other times, this error is caused by a plugin incompatibility or error. For example, a firewall or security plugin can mistake your login attempt as malicious activity, and return a error to protect the page. Common culprits in this category include an incorrectly-typed URL or an outdated link. Another possibility is that the link you used to visit the page in question points to the wrong URL.

For example, it might be outdated, or leading to a page that no longer exists and no redirects are in place. If you typed it in yourself, verify that you spelled everything correctly. Unfortunately, sometimes it can also cause unwanted interruptions. As we mentioned earlier, one of the common causes of the error is outdated or incorrect cache data or cookies.

Accessing the link from the same Canvas page on the same account using a different device Android 12 works just fine, but my laptop Windows 10 encounters the error. Are you signed in to your Zoom account? Can you see your Zoom Desktop Client?

What does it say in your profile? These are just questions that I’m posing because I’m trying to figure out a similar issue. She is signed into her university Zoom account in Zoom desktop client, and the client is up to date.

I have the same issue, but I use Brave. I can open direct links, but when i try to open the ones that are in my university site, it won’t open, it just says ” Unauthorized Sorry, your session was expired. Please refresh the page or login again” I’ve tried everything but nothing works. Does it happen when people are not signed into their Zoom accounts? Does it happen when using Firefox? Yes — only Firefox. Not chrome. I’m having the same problem on all my Zoom accounts.

I can’t get in to any of them – not work or personal. I have the problem on 2 Zoom accounts, on 2 browsers Firefox and Chrome , on 2 different computers. The irony is that others who cannot login cannot post about it here. I can only post here because I have a private Zoom account where I login through Google. One thing I noticed on the Zoom login page – it will not accept uppercase letters I tried it in the account name and they appear as lowercase and we need an uppercase letter in our password.

I’m facing the same problem too. I have been using zoom since last year and have never had any problems signing in via Chrome. But 2 days ago, i started getting the error message. It’s really frustrating because I rely on zoom fully to conduct my online class. As of November 11, I also began receiving the error code when attempting to sign in via Chrome.

I completely cleaned my cache, Browser and cookies and nothing changed. I also rely on Zoom for my online classes. Luckily I was able to access my account through Firefox – however – when signing in via the internal link from this Zoom Community page while on Chrome I had no problem!

However – I don’t think I can access my meetings from here. Could other people please try to sign in to Zoom and see if the sign-in page accepts uppercase letters? Although I don’t have uppercase letters in my email address, I have tried to type uppercase letters there and it won’t accept them as uppercase – they are shown as lowercase.

If the sign in page won’t accept uppercase letters than our passwords, which need to contain an uppercase letter, will not be acceptable. Hi, problems signing in. This seems a known issue that others are having – see below that I will post on this Community thread. For now, I found a poor workaround – “forgot password” and Zoom’s emailed link to reset password pw requirements the same, need upper and lower case. Changed PW, got in. First on laptop while my desktop still was OK, but soon it started on desktop too.

Get documentation on deploying, managing, and using the Zoom platform. What’s New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. When I try to login with my regular Zoom account which I’ve been using for 2 years I have been getting the following error message error: Http error. I just responded to another thread about this.

I also began having this issue as of November 11 on Chrome. I was able to access my account through Firefox which is a good thing as I had students waiting!

Clearly the Zoom site has an internal glitch going on. Hi, thanks for taking the time to respond! The exact same thing happened with me – when I logged in through Zoom Community it worked for me too!

So yes there is some weird glitch going on. Thanks for the tip — signing in to community. Not only did I use it to circumvent the ” sign in error,” it also worked for “invalid name or PW error” supplied by a password manager, so not my fumble fingers.

Lesson learned: Start sign in for starting a meeting minutes ahead of time so you can try everything. Hi, problems signing in. This seems a known issue that others are having – see below that I will post on this Community thread.

For now, I found a poor workaround – “forgot password” and Zoom’s emailed link to reset password pw requirements the same, need upper and lower case.

Ideally, take a Fiddler trace of a working and a non-working scenario and we will be able to see what’s different and if that could be addressed at the ADFS level. Migrate Office domain federation. Skip to main content. Find threads, tags, and users If the user clear the browsing data of Chrome, the webmail login screen will be displayed again.


Zoom error code 401

Aug 21,  · I have account in Zoom (User Type – Pro), generate valid JWT (based on my API key and API secret) and send through Postman GET request. . Nov 15,  · For Firefox, Zoom should be added as an exception to the third-party browser cookie blocking security settings to resolve this issue. Firefox: Exempt Canvas and integrated tools from Enhanced Tracking Protection Log in to Canvas Click the Shield icon located to the left of the URL address bar. 18 rows · Dec 15,  · Error code and details. Suggested troubleshooting: , The account is unauthorized.